Frequently Asked Questions
Everything you need to know about shopping with Pronouns.
How do I determine my correct size?
We provide a comprehensive size guide on each product page. Our apparel is designed for a modern, gender-neutral fit, so we recommend measuring a favorite garment you already own and comparing it to our chart.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Exchanges are free of charge to ensure you find the perfect fit and style.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders can take between 7-14 business days depending on the destination and local customs processing.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use high-quality, sustainable fabrics such as organic cotton and recycled polyester to minimize our environmental footprint.
Can I track my order in real-time?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey directly from our carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.